FAQ

1. How can I make a booking?
   - You can make booking by phoning us at 09-355 1111 or email us at reservation page.
2. How do I make a payment?
   - You can pay in cash or bank-in. We also accept major credit card.
3. What can I bring into the hotel?
   - No pet, durian and mangosteen are allowed in the hotel.
4. What is the checkin and checkout time?
   - Check In time is 3:30pm while the Check Out time is 12pm.However,our reception desk is open 24 hours. Please read out terms and condition for further detail of the reservation.
5. Is there a shuttle to Raub city center?
   Yes, we provide free shuttle to Raub city center.
6. How is the safety like?
   - Our hotel is equiped with CCTV system and we hire a night security guard. However we strongly advise customer to ensure there is no valauable thing left in the car and make sure the car is locked when you leave the car.Please also ensure that your room door is properly locked at all time.
7. How is the environment like?
   - Our hotel environment is quiet and silent at night that gives you a comfort sleep and rest.
8. What other amenities are available?
   - Next to the hotel is the Halal Restoran, barber shop and groceries shop.There are few shops and Chinese restaurants within a walking distance from the hotel.